Shipping Information &Terms
Shipping Nationwide & Year Round In The U.S.A.
We use dense foam insulation inside our shipping boxes to insure your animal remains in comfort and in good health during their short travel to you. The health of our animals is our top priority and we cut no corners.
We control the temperature on the "inside" of the box.
Nationally Known Bearded Dragon Breeders
We ship U.S. Express Mail HOLD FOR PICK UP at your local Post Office $45 nationwide. You will receive a U.S. Express Tracking Number and you may track your package online at http://www.usps.com or call the Post Office @ 800-222-1811
Most Express Mail destinations are overnight with a few delivery locations being a two day delivery. In the event of a two day delivery to your local Post Office or a weather delay we pack for a two day delivery so if the package is delayed there is no problem. Your local Post Office will call you when the package arrives for pick up. We ask that you track your package online and make the necessary arrangements for pick up of your package.
All orders shipped and returned are charged a 15% restock as we incur charges during the charge/credit transaction and our time and cost of materials to process orders. Shipping charges are not refundable. You are responsible for the overnight air shipping charges back to our facility. We do not cover overnight air shipping cost. You have 24 hours to make your return overnight air and after that time all orders are final and this policy is strictly enforced. Please call for a return authorization number and provide your air tracking number to us by telephone or email so we can have personnel available to receive the return. The health of our animals is always our top priority !
Once a live animal has been shipped to you you are responsible for that item.